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CONTACT US 305.885.1269

FAQS


How do I contact you?

Call us directly at 1.305.885.1269. We are open Monday through Friday from 9-5 PM Eastern Standard Time. You can also leave a message on off-hours and someone will return your call the next business day.

When will my credit card be charged?

Your credit card will be charged at the time the order is shipped. Any back-orders are charged at time of shipping.

Do you accept checks or money orders?

We are unable to accept checks or money orders at this time. We accept VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER.

Will I pay sales tax?

Orders shipping to addresses in Florida are subject to Florida state sales tax.

Can I make changes to my order?

Orders are processed when received. To make a change, please call us at 1.305.885.1269 as soon as possible. Every effort will be made to accommodate your request.

sales@decocandles.com